Customer Care

LogMeIn 1

• How to connect remotely to your office computer using LogMeIn

Remote Desktop Gateway Server 3

• Connecting to your workstation - Windows 10
• Connecting to your workstation - macOS
• Importing a preconfigured Remote Desktop File - macOS

Rules 2

• Move emails from specific senders to specified folder
• Move emails from specific domain(s) to specified folder

Signatures 3

• Adding Pictures to Signature Line
• Creating a new signature in Outlook
• Switching signatures when composing a new message

Shared Mailboxes 1

• Sending Mail from a Shared Mailbox

Exchange On-Premise 2

• Set up email using the iOS Mail app
• Set up email in the Outlook for Android app

Outlook Desktop Client 1

• Moving the Outlook Tab bar position

Printix 2

• First time sign-in (Multiple tenants, Azure Joined)
• Manually adding printers

SharePoint 2

• Sync a Site to your computer
• Share a file or folder

Outlook 1

• Forwarding External Calendar Invitations to Internal Recipients

Account Management 1

• Enrolling in Multi-factor Authentication

Email 2

• Getting header information (Outlook)
• Getting header information (GMail/Google Apps for Business)