Connecting to your office workstation is quick and easy. Follow the below instructions to get remotely connected!


TABLE OF CONTENTS



⚠️ When you are connecting to your computer, if your computer password does not work on this popup:


Click More Choices > Other User > Enter your work email + computer password. You can click Remember Me to save time in the future.


Quick Connect (Microsoft Edge)


If you have Microsoft Edge installed on your remote computer, you can connect to your office computer simply by visiting the web portal:


  1. In Microsoft Edge, browse to connect.osmosis.net.
  2. Sign in using your work email address.
    • Once you fill in your work email, you'll be prompted to "Sign in with Microsoft"- do so and complete the sign-in.
  3. Hover over the row that contains the workstation you're connecting to, then click the Connect button.
  4. If you receive a prompt asking you to Open, choose Open.
  5. Click through any remaining prompts to connect to your workstation.
  6. When prompted again, sign in with your username and password.

    Here is a video demonstrating the above steps:


Installing the Windows Connector (Chrome & Firefox)


If you use Chrome or Firefox, you can connect to your Office Workstation by installing the Windows Connector:

  1. In your browser, navigate to connect.osmosis.net.
  2. Sign in using your work email address.
    • Once you fill in your work email, you'll be prompted to "Sign in with Microsoft"- do so and complete the sign-in.
  3. In the bottom-left, click Downloads, then click Windows Connector.
  4. A file called TruGrid_Windows_Connector_Installer.exe will download. Once it finishes downloading, run it.
  5. Click Install. The application will download and then the install window will disappear.
  6. After a few seconds, a login window will appear. Sign in here again using your work email/credentials.
  7. Once you are signed in, you will see your office workstation(s) with a connect button to their left. Click Connect to connect your office workstation.


After following these steps, you will now have an icon on your desktop called TruGrid Windows Connector. To connect to your office workstation in the future you can double click this icon instead of going to the website.


Here is a video demonstrating the above steps:


Connecting from macOS


If you use a Mac as your remote device, you must download the Mac Connector to remotely access your office workstation:

  1. Browse to https://www.trugrid.com/downloads/macconnector.
  2. You will be prompted to download the installer- do so.
  3. When the installer finishes downloading, run it and follow the prompts to install the connector.
  4. Once the connector is installed, launch it (if no icon is placed on your desktop/dock, search for "TruGrid" to find the program).
  5. Sign in with your work email and password.
  6. To connect to your office workstation, just hover over your computer's name and click the Connect button on the right-hand side.
    • You can also right-click your computer and choose to create a shortcut on your desktop for faster connecting in the future.

Creating a direct connect shortcut on your desktop

⚠️ If you'd like to create a desktop shortcut directly to your work computer, first follow the instructions to install the Windows Connector above (or the macOS connector if you are using a Mac).

After you have installed the Windows/macOS connector, follow these steps:

  1. Sign in to the Connector.
  2. Right click in the row that contains your office workstation and select Create Desktop Shortcut.
  3. This will create a shortcut on your desktop with the name of your office workstation.


Now to connect, just double click the icon that was just created and re-authenticate with your work credentials.


Here is a video demonstrating the above steps on Windows: